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Percona Platform deprecation

Percona Platform is deprecated as of PMM 3.5.0 and will be discontinued with PMM 3.7.0 (March 2026).

All advisors and alert templates are now built directly into PMM as free, offline features. Platform connectivity, Percona Account sign-in, and account information features (Entitlements and Support tickets) in PMM will be removed.

Migrate to a supported authentication method before March 2026.

Need help? Contact Percona Support for migration assistance.

When you connect your PMM instances to Percona Platform with a customer account, PMM reveals two new tabs on the main menu, where you can check all the information available for your customer accounts: Entitlements and Support tickets:

CustomerTickets

CustomerEntitlements

When you connect your PMM instances to Percona Platform with a customer account, PMM reveals two new tabs on the main menu, where you can check all the information available for your customer accounts: Entitlements and Support tickets:

CustomerTickets

CustomerEntitlements